INSURANCE BACKED GUARANTEE

We have all heard of dodgy double-glazing firms ducking out of their guarantee obligations by folding the company and starting up again. The modern remedy is the ‘insurance-backed guarantee'.

In a nutshell these work because the insurance company, not the window installer, takes responsibility for the guarantee in return for a one-off payment and so will honour it even if the installer ceases to trade. The guarantee, if you sell your home, is transferable with no top up premiums.

Network VEKA Limited is a member of The General Insurance Standards Council (GISC) is an independent organisation which was set up to regulate the sales, advisory and service standards of members (insurers, intermediaries - including brokers, agents and anyone acting for them). Its main purpose is to make sure that general insurance customers are treated fairly. You can get a free copy of their private Customer Code if you ask any GISC member